Refund and Return Policy
AIRUN is committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please review our policy on returns, refunds, and exchanges.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Have the receipt or proof of purchase.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note:
- Refunds may take 5-10 business days to process, depending on your payment provider.
- Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at airunaust@gmail.com for delivery address.
Shipping for Returns
Customers are responsible for paying shipping costs for returning items, unless the return is due to a defect or error on our part. If you receive a refund, the cost of return shipping may be deducted from your refund in cases where we cover shipping.
Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to us at:
- Email: airunaust@gmail.com